Privacy Policy

Last Revised: June 8, 2017


Greater Houston Transportation Company, its affiliates and their services (referred to collectively in this Privacy Policy as the “Company”) respect the privacy of every individual who visits and/or interacts with its websites and social media accounts. This Privacy Policy (“Policy”) outlines the information the Company may collect from visitors and how we may use and disclose that information.


We encourage you to read this Policy before using any of our websites. Your use of a website of the Company signifies that you agree with all terms of this Policy, so please do not use our websites if you disagree with any part of this Policy. On giving reasonable written notice to the Company, you may withdraw consent to the collection, use, or disclosure of your personal information.


What personal information do we collect and why do we collect it?

The Company may collect personal information about you (such as your name, postal address, telephone number and email address) that you provide voluntarily via certain sections of our websites that require such information in order to dispatch service to you or provide promotional services. If you choose to contact us to ask a question or provide a comment or customer feedback, or complete a survey, the Company will collect your personal information so that it can respond to your question or feedback. Furthermore, the websites contains links to other sites, including sites the Company’s social media accounts and websites maintained by our corporate partners for the provision of online trip requests and other services. Please be aware that the Company is not responsible for the privacy practices of its partners’ websites. The Company encourage you to read the privacy statements of all websites that collect personal information, including but not limited to zTrip™ (used to book a trip online). You agree to such third parties’ privacy policies by accessing and submitting information to them. ZTrip’s Privacy Policy is available at You agree to the terms of service of any third parties’ apps downloaded from the Company’s websites by download of such apps


The Company may collect personal information online for all legal purposes, which include, but are not limited to: general corporate marketing purposes, thereby enabling the Company to refine and improve our service and better meet our customers’ needs; resolve disputes; collect fees; troubleshoot problems; enforce the Company’s policies; prevent potentially prohibited or illegal activities; and games, contests and promotions. The Company may offer games, contests and other promotional activities that may require online registration. Persons wishing to participate in those activities are asked to provide certain personal information. Some of the information requested for this purpose is optional, but other information, such as email address, is mandatory because it will be needed to notify and identify winners. Also, some activities may require the selection of a user ID and password by the participating individual. The Company also may offer you the opportunity to provide you with email updates and announcements concerning our products and special promotions. Personal information you have provided to the Company may be used to facilitate those communications. If you no longer wish to receive promotional or other informational material from the Company, you may also opt-out of receiving these communications by contacting the Company at the Webmaster email address below.


By providing such communications whether on its websites or social media accounts, you agree to allow the Company to use your remarks, suggestions, writings or comments as we so determine without your further consent and without compensation or any other interests or rights. However, we will not identify the specific source of the comments by name or email address without your permission.


When do we disclose the personal information we collect?

Except as provided herein, the Company will not sell or rent personal information about you to unaffiliated third parties. We may disclose personal information you have provided through our websites to persons or companies that we retain to carry out promotions and other activities for which you have registered or in which you have otherwise asked to participate.


The Company requires persons and companies to which it discloses personal information to restrict their use of such information to the purposes for which it has been provided by the Company and not to disclose that information to others. The Company cannot be responsible, however, for any damages caused by the failure of unaffiliated third parties to honor their privacy obligations to the Company. Similarly, the Company is not responsible for the privacy policies and practices of other websites that are linked to our websites.


In addition to these limited disclosures of personal information, the Company may provide its affiliates or unaffiliated third parties with aggregate information about visitors to our websites. For example, we might disclose the median ages of visitors to our websites, or the numbers of visitors to our websites that come from different geographic areas. Such aggregate information will not include information of any individual visitors to our websites.

The Company may provide personal and other information to a purchaser or successor entity in connection with the sale of the Company, a subsidiary or line of business associated with the Company, or substantially all of the assets of the Company or one of its subsidiaries, affiliates or lines of business.


The Company may also disclose personal information to legal, financial, and other professional advisors and to its lenders or insurers in connection with the operation of its business. In respect of our fraud detection and prevention efforts or the investigation of unlawful activities, we may collect and in good faith disclose personal information in cooperation with law enforcement authorities (including compliance with warrants, subpoenas or other legal process).


Special Note for Parents

The Company does not attempt to collect personal information from children, but cannot always determine if an user of its websites is a child. The Company takes seriously its obligations under the Children’s Online Privacy Protection Act concerning the collection of personal information from children under the age of 13. Where appropriate, the Company will specifically instruct children not to submit personal information to our websites and/or will take reasonable steps to ensure that we obtain parental consent to such submission. Parents should be aware that information that is voluntarily given by children or others in chat sessions, email exchanges, bulletin boards or the like may be used by other parties to generate unsolicited email or other contacts. The Company encourages all parents to instruct their children in the safe and responsible use of the Internet.


How do we protect your personal information?

The Company takes measures to prevent unauthorized intrusion to its websites and the alteration, acquisition or misuse of personal information by unauthorized persons. Notably, user IDs, passwords and/or credit card information submitted by users of our websites are encrypted using Secure Sockets Layer (“SSL”) or other encryption mechanisms. However, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond the Company’s control; (b) the security, integrity and privacy of any and all information and data exchanged between you and the Company through the websites cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party. Accordingly, the Company cannot be responsible for loss, corruption or unauthorized acquisition of personal information provided to its websites, or for any damages resulting from such loss, corruption or unauthorized acquisition.


How do we maintain the integrity of your personal information?

The Company has procedures in place to keep your personal information accurate, complete and current for the purposes for which it is collected and used. You may review the information that you have provided to us and where appropriate you may request that it be corrected. If you wish to review your personal information please call 713-428-5712 or send a request to:

Attn: Website Privacy Policy
Greater Houston Transportation Company
1406 Hays Street
Houston, TX 77009


You also may obtain a copy of your personal information by contacting us at the Webmaster email address below. (See “How can you ask questions about our Privacy Policy and access your personal information?”)


What other information do we collect?

When you access and interact with one of our websites, we may collect certain information often referred to as “clickstream data.” Such data may include IP address, the type and version of Internet browser and operating system you are using, referring URLs and search engines and specified search strings, the pages and information you accessed on our websites, and the total time spent on our websites. Also, where you have previously identified yourself in the registration process as affiliated with a particular business or organization, we may record the fact that a representative of your business or organization visited the website, along with other clickstream data concerning that visit. Clickstream data will not be used to identify you personally and will not be associated or correlated with any site visitor in a personally-identifiable manner.


The Company’s Websites Utilize “Cookies.”

The Company’s websites utilize WordPress, which collects cookies. You agree to WordPress’ policy concerning cookies, available at, by accessing the Company’s websites.


A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile device (device) browser from a website’s server and is stored on your device’s hard drive. Each website or third party service provider used by the website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website or third party service provider to access the cookies it has already sent to you, not the cookies sent to you by other sites or other third party service providers. A cookie will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket.


Cookies record information about your online preferences and allow WordPress and the Company to tailor the websites to your interests. Information supplied by cookies can help WordPress and the Company to analyze your use of its websites and help WordPress and the Company to provide you with a better user experience. In order to do this, a cookie is placed on your device to remember where you live so that we deliver the information that has been requested by you. This is a prime example of how cookies are used to improve your experience of a website.


You can choose how cookies are handled by your device via your browser settings. The most popular browsers allow users to a) accept all cookies, b) to notify you when a cookie is issued, or c) to not receive cookies at any time. If you choose not to receive cookies at any time, the website may not function properly and certain services will not be provided, spoiling your experience of the website. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.


How can you ask questions about our Privacy Policy and access your personal information?

If you have questions or concerns about this Privacy Policy, wish to access your personal information or request that we not use your personal information for a particular purpose, please email: Webmaster at



Changes to this Policy

This Policy is the sole authorized statement of the Company’s practices with respect to the collection of personal information through the Company’s websites and the subsequent use and disclosure of such information. The Company may revise this Policy from time to time. You should bookmark and periodically review this page to ensure that you are familiar with the most current version of this Policy. You can determine when this Policy was last revised by checking the “Last Revised” legend at the top of the Policy. Your continued use of any portion of the Company’s websites following notification or posting of such changes will constitute your acceptance of those changes.


Copyright © 2017 Greater Houston Transportation Company. All rights reserved.